Roadside Assistance & Emergency Information
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Introductlon
ecall (Europe)
Vehlcle Overvlew
Aboutecall
Exterlor
Your vehicle is equipped with ecall. an ernergency coll system that can
be actlvoled manually or aulomatlcally In emergency sltuatlons to
connect you wilh emergency responders.
arlorowrvl
If the airbag control module delecls thal an airbag has deployed, an
ecall will be initiated. ecall wlll automatically attemptto connecl to the
nearest Publlc SafelyAnswerlng Polnt (PSAPI. Once a connectlon Is
8slablished, you will be placed on a call with a PSAP operator, who will
receive a data reportfrom Ihe vehlcle. Thls data can include..
Interlor
Int8riorOverview
Vehicle Identlficatlon Number IVINI
Tlmeslamp of the Incident
GPS locatlon and dlrectlon of travel
Overhead Console Overvlaw
Profiles
Number of possengers
Flsk6rAccount
The PSAP operator wlll roulo yourvehlcle Incld•nt Informatlon and volce
call lo the approprlale emergency servlces,
Vehlcle Profiles
Note.'Even If the perlpherols used to muke the coll (mlcrophone,
speakers) are damogedln a colllslon, emergencyservlces wlllstlllbe
contactedeven Ifyou cannotcommunlcate vvlth PSAPoperators.
Creallng o Profile
Note.. When an ecallis In progress, allotheraudlo sources are muted
automatlcolly. Once the eColl&nd4 youmustmonuollyunmute these
Item&
D&lgtlng o Profile
Openlng & CIo8lng
U81ng acall
Soatlng & Safety
Ro8tralnt8
(Lso:
Drlvlng & Operatlng
Advanced Drlver
Asslslance
Systems(ADAS)
To manually acllvate ecall, presslhe SOS button located on th8
overhead console. The button Illumlnates In red.
Infotalnment
ecojl
Hlgh-voltage Battery
Po¢k & Chorging
The call status displays on the Central Touchscreen.
Note.. The Sosbutton is intended ONLYforuse in an emergency
situation, such (ys (y collision. illnes4 or(y threatto the safetyof the
vehlcle andltspossengers. Do notuse theSOSbutton fornon-
emergencysituations, such asproblems with the vehicl&
Malntenance
Tlres & Wheels
Cancellng •Call
Technlcal Data
Note.. Once the ecollsystem is connectedto a PSAPoperator ontythe
operotorcon end the ecoll.
